Disgraceful customer service.

The most Rude and arrogant Manager at the KZN branch. Lies to customer and changes stories just to cover up. I purchased a Ford Ranger from Ford Pinetown the worst dealership as well and complaint about the Securi-Lid and they took it to Dave who didn't do a proper check and gave a report that all is good. Well i still have a problem with it and then was requested to take the vehicle back to him to check and then get a quote for R1100 excl vat to have it repaired. So why in the 1st place wasn't it fixed when it was brought to you. So Dave works hand in hand with Ford to provide a wrong report and say nothing is wrong. What pathetic behavior. Now trying to rip me of money when Ford was to pay this amount to have it sorted out.Securi-Lid is not installed correctly. So who fault is this now. People out there don't deal with a company like this. And also if you buy a vehicle check the warranty on the lid. I have a 2022 Ford Ranger and the lid that is installed on my vehicle was Installed in April 2021.So, Ford is swopping parts and installing non warranty items on their vehicle.Just a heads up to people to really check aftermarket parts. But if you looking to fit a lid on a bakkie dont use Securi-Lid brand.