6 Months in and nothing works

-Took twice as long as promised<br> -Put a 100% markup on RETAIL prices of equipment (when confronted he said he would amend, but we STILL got charged the original price)<br> -Some of the staff seemed confused with the task<br> -DID NOT put surge protectors on any of the equipment. During a Load Shedding period my DV board blew. (Mark replaced it (told me i was lucky he was doing me a favor) and then it blew again)<br> -Tried to charge me R650 for the call-out over a weekend when i had requested them come MANY days before.<br> -Got VERY irritated that I would only pay on demand, but only once he had fixed the issues, delivered on promised goods &amp