No help whatsoever

<p>Having bought a garage door remote for R250.00 that does not work I was told by Madelyn that nothing could be done as the purchase was completed more than 7 days ago. Nowhere can I find where it is stated that the item must be returned within 7 days nor was I told this when I purchased the item. On the invoice it states that there is no refund on spares. I don't consider a new remote a "spare". On speaking to her boss Jaco he said it was bought longer than 7 days ago and thus they would not be doing anything about it and that he does not care that I am going to post this review as nobody reads these before making a purchase. They have lost my business for good.</p>