7 months and no solution on when approval will be done!

When procrastination and lack of accountability comes into question.. I'm not one to sideline what a process is. I applied for the SEFA Funding as a start up for my small entrepreneurship as acquiring Capital was not possible with any other organization. I was directed to sent an application to with SEDA by Mr Mbuyiselwa Ngobese from Durban Municaplity after presenting a solution to those that lacjed resources. Given the research on their website says 6-8 weeks for an approval based on the submission.I remind myself the actual submission was hand delivered to their office to submit on my behalf as they did not accept any email applications, this was May 2022. After many futile attempts on tracking my application, I was given the details of their Durban Branch and contact details for Regional offices in Pretoria to speak to Mr Thula Mkhwa****. I spoke to a person only in October 2022 to find out why my application has taken so long to get to finalised and payment. Yet again the phone lines are never manned or answered, so I went directly to their Durban Office to meet with Sihle Zulu and Hlengiwe. Their reply after making time in their busy schedule was youre not categorized as Township funding!! I am not one to be easily offended but that was indirectly saying, you are Indian and should not have any preference or funding.. As it's biasedly put that Rural and Township funding is given preference. I am addressing this to the SEDA Management as a matter of concern. People go to Entrepreneur meeting to find solutions to eradicate unemployment, to enable them to provide an income for themselves and their families. When I visited the Durban offices, I was simply told there is a high vol3of applicants. Understand that volumes speak when phones, emails and meetings are intentionally avoided due to them not even having the answers except to add attention to detail on hat their specified requirements are. You are meant to provide updated information to applicants, not suddenly decide what's acceptable in terms of race, ethnic group, employment status. As is your numbers are all about Black Empowerment, and Indians fall within the same Economic Growth. 7 months later and I am still awaiting an approved application that no one seems to find the need to be answerable for? The paperwork, the details of my business entrepreneurship and of course my disclosure to have my personal details submitted was a choice at finding a solution instead I've found myself at a dead end of none compliance, biased questioning and absolute pathetic relay of process. Please attend to your staffing, your website and information as it's a discredit to our SMME entirely! Not surprised After t