Burst Quickhot geyser

Segs plumbers in Pietermaritzburg do all replacement for Quickhot geysers. A geyser in a house I own burst. Santam my insurance were informed Friday 20/07/18.a plumber was sent and I was informed no they could not do anything as it was still under warranty but the plumbers who did Quickhot geysers would contact me. After many phone calls segs said they would contact me on Saturday. Nothing no plumber no new geyser. Monday and phone calls again wete told they would be here by 1.30 Nothing . More calls and by 2.45 they arrived questioning this that and the next. Eve really fitted a new geyser and did not fit the isolated switch correctly. Do not buy a Quickhot geyser as Segs are the plumbers in Pietermaritzburg who do repairs/replacement for Quickhot and to have to wait from Friday to 4.30 on Monday for a geyser to be sorted /replced Not On