Villa A10 - double booking!!!

Villa A10 :we had a booking for this unit - turned out the unit was double booked and occupied. The Agent / Owner Juddle and Pravin Naidoo were occupying this unit and advertised it on booking.com , they were very rude inconsiderate and refused to refund our booking, it was late at night and we were left stranded without any other accommodation.he requested we go back home. Totally unacceptable and hope this will make others not to fall into the same trap.