S
Selfast
Unclaimed Business
S
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Selfast
Selfast has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Selfast across 20 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencemN
mmabatho N
1 reviews | Active since Jan 2020
12 Feb 2026, 12:10
pricing
the price tag on the dress is R149.99, when I had t at it the lady at the till denied m n said its R179.00. they refused t sell t m at the price I saw it at.
Helpful (0)
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mmabatho N
1 reviews | Active since Jan 2020
12 Feb 2026, 12:10
pricing
the price tag on the dress is R149.99, when I had t at it the lady at the till denied m n said its R179.00. they refused t sell t m at the price I saw it at.
0
Replies (0)MS
Mellisa S
1 reviews | Active since Jan 2020
17 Jan 2026, 17:57
Poor Service and Refusal to Exchange – Selfast Overport
I purchased a pair of shoes from Selfast Overport on 23 November 2025. The shoes were never worn, still had the original tag attached, and I had the receipt. When I returned to the store today to exchange the shoes for a different style, the store manager refused to assist, claiming exchanges are not allowed after 7 days. The manager was also rude and shouted at me, which was completely unprofessional. This is not how customers should be treated. I left the store feeling upset and disrespected. I will never shop there again.
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Mellisa S
1 reviews | Active since Jan 2020
17 Jan 2026, 17:57
Poor Service and Refusal to Exchange – Selfast Overport
I purchased a pair of shoes from Selfast Overport on 23 November 2025. The shoes were never worn, still had the original tag attached, and I had the receipt. When I returned to the store today to exchange the shoes for a different style, the store manager refused to assist, claiming exchanges are not allowed after 7 days. The manager was also rude and shouted at me, which was completely unprofessional. This is not how customers should be treated. I left the store feeling upset and disrespected. I will never shop there again.
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Samantha H
1 reviews | Active since Jan 2020
21 Jul 2025, 10:06
Selfast Clothing - Chatsworth (Joyhurst Street)
Pathetic disgusting service. Staff are always busy discussing personal matters when attending to a customer. The oldish fair Indian cashier doesn't bother to greet or say thank you. She literally throws your till slip at you and acts as if she is doing you a favour. The Manager is aware of her behaviour but it doesn't seem like he's the least bit bothered by it. This is not the first time something like this has happened with this cashier either. I was present previously when another customer was disrespected by her. The customer confronted the cashier and pointed out that she is always rude to her whenever she visits the store. The cashier denied this and showed no remorse for her behavior. A number of customers who were present at the time, agreed with the customer who complained. Unfortunately, the Manager was not in on that day. The Staff are in serious need of customer service!!
Helpful (0)
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Samantha H
1 reviews | Active since Jan 2020
21 Jul 2025, 10:06
Selfast Clothing - Chatsworth (Joyhurst Street)
Pathetic disgusting service. Staff are always busy discussing personal matters when attending to a customer. The oldish fair Indian cashier doesn't bother to greet or say thank you. She literally throws your till slip at you and acts as if she is doing you a favour. The Manager is aware of her behaviour but it doesn't seem like he's the least bit bothered by it. This is not the first time something like this has happened with this cashier either. I was present previously when another customer was disrespected by her. The customer confronted the cashier and pointed out that she is always rude to her whenever she visits the store. The cashier denied this and showed no remorse for her behavior. A number of customers who were present at the time, agreed with the customer who complained. Unfortunately, the Manager was not in on that day. The Staff are in serious need of customer service!!
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Replies (0)MS
Mmaseakana S
1 reviews | Active since Jan 2020
17 Mar 2025, 13:34
Bad service from selfast mokopane
Bad service from selfast mokopane
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Mmaseakana S
1 reviews | Active since Jan 2020
17 Mar 2025, 13:34
Bad service from selfast mokopane
Bad service from selfast mokopane
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AW
Ashleigh W
1 reviews | Active since Jan 2020
21 Jan 2025, 09:28
TOUGHEE SCHOOL SHOE
Bought my daughter a school shoe toughees in November 2024 as it was her orientation day on the 3rd of December starting school reason being I bought the shoe in November I always only buy toughees my 1st Daughter who is 10 now as always being wearing toughees and never had I ever had a problem like this . So her orientation day was from 8am to 10am got home one school shoe was starting to peel tool it back (note I did nit even keep the receipt because I did not think I would ever have this problem as I've never had a problem with toughees )anyway in the store the girl says oh yes I remember you , you came with your daughter anyways they change the shoe give me another one now it's back to school my daughter has only worn the shoe from Wednesday to Friday I take the shoe back the whole shoe is peeling (not they gave me a receipt for the 1st refund and told me keep it as it has 6months guarantee) They refuse to give me my money back they need toughees to authorize it 1st and it takes about 7days but not telling me if I'm going to get my refund then the Manager says they will have to see because this is the is the second time and how do they know if I did but it from there, 1stly I wouldn't drive to a store I did not buy it from Secondly toughees is not suppose to do this in a matter of 3 days(note I drop my kid off at school 8am and pick her up at 12 so she is not running around waiting for me whole day at school) He says he has children and all kids kick shoes I said yes they do but toughees is not suppose to be peeling like this I will never Buy from Selfast again they are selling **** toughees , why would I waste my time and energy and petrol driving to a store I did not buy it from really come on .
Helpful (0)
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Ashleigh W
1 reviews | Active since Jan 2020
21 Jan 2025, 09:28
TOUGHEE SCHOOL SHOE
Bought my daughter a school shoe toughees in November 2024 as it was her orientation day on the 3rd of December starting school reason being I bought the shoe in November I always only buy toughees my 1st Daughter who is 10 now as always being wearing toughees and never had I ever had a problem like this . So her orientation day was from 8am to 10am got home one school shoe was starting to peel tool it back (note I did nit even keep the receipt because I did not think I would ever have this problem as I've never had a problem with toughees )anyway in the store the girl says oh yes I remember you , you came with your daughter anyways they change the shoe give me another one now it's back to school my daughter has only worn the shoe from Wednesday to Friday I take the shoe back the whole shoe is peeling (not they gave me a receipt for the 1st refund and told me keep it as it has 6months guarantee) They refuse to give me my money back they need toughees to authorize it 1st and it takes about 7days but not telling me if I'm going to get my refund then the Manager says they will have to see because this is the is the second time and how do they know if I did but it from there, 1stly I wouldn't drive to a store I did not buy it from Secondly toughees is not suppose to do this in a matter of 3 days(note I drop my kid off at school 8am and pick her up at 12 so she is not running around waiting for me whole day at school) He says he has children and all kids kick shoes I said yes they do but toughees is not suppose to be peeling like this I will never Buy from Selfast again they are selling **** toughees , why would I waste my time and energy and petrol driving to a store I did not buy it from really come on .
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Flossie P
1 reviews | Active since Jan 2020
3 Nov 2024, 08:18
Horrible Customer Service
The worst experience ever - I bought shoes on Thursdays the 31st of October 2024 - Wore the shoes on Friday as I walked to the garage I could hear a funny sound but thought it was all in my head - I went back to the house and asked my sister to come and listen whilst I walked, she confirmed the sound was coming from the shoes. I therefore, decided to take them off and decided that I will take them back to the store for an exchange not a refund. Today the 03/11/2024 I took the shoes back to the store in Randburg square meet up with the manager directly - explained the story to her exactly what had happened. guess what, she said she can't assist me as I have to call the head office for an exchange or a refund. I, therefore decided to leave the shoes in store and told her to keep them I mean I won't wear them anywhere with that puff sound and the shoes are still new and not won at all.
Helpful (0)
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Flossie P
1 reviews | Active since Jan 2020
3 Nov 2024, 08:18
Horrible Customer Service
The worst experience ever - I bought shoes on Thursdays the 31st of October 2024 - Wore the shoes on Friday as I walked to the garage I could hear a funny sound but thought it was all in my head - I went back to the house and asked my sister to come and listen whilst I walked, she confirmed the sound was coming from the shoes. I therefore, decided to take them off and decided that I will take them back to the store for an exchange not a refund. Today the 03/11/2024 I took the shoes back to the store in Randburg square meet up with the manager directly - explained the story to her exactly what had happened. guess what, she said she can't assist me as I have to call the head office for an exchange or a refund. I, therefore decided to leave the shoes in store and told her to keep them I mean I won't wear them anywhere with that puff sound and the shoes are still new and not won at all.
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Replies (0)TH
Taryn H
1 reviews | Active since Jan 2020
26 Oct 2024, 13:40
Uneducated and bad service
While I was shopping there was a kettle right in front of me of which I did not see, and it was in an area where people are walking around and shopping, as I walked I knocked it over and it spilled all over my feet, I am so disappointed because those employees did not ask if I am okay or show no concern all they did was say sorry and that it was a mistake, my foot is swollen up badly and I have second degree burns and yet no one asked if there is something they can do to help Me
Helpful (0)
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Taryn H
1 reviews | Active since Jan 2020
26 Oct 2024, 13:40
Uneducated and bad service
While I was shopping there was a kettle right in front of me of which I did not see, and it was in an area where people are walking around and shopping, as I walked I knocked it over and it spilled all over my feet, I am so disappointed because those employees did not ask if I am okay or show no concern all they did was say sorry and that it was a mistake, my foot is swollen up badly and I have second degree burns and yet no one asked if there is something they can do to help Me
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Replies (0)