Excellent service

I bought the Sennheiser HD350BT headset through Takealot a year ago. Was very happy with sound, ease of use etc. Quality product all round. But this is not what this review is about. The product suddenly would not switch on. I contacted |Sennheiser directly via Mail and explained the issue and they asked me to return the product via courier for inspection. A week later, this morning I had the pleasant surprise to receive a brand new replacement product. No quibble, no fuss. Thanks Sennheiser, this is the second Sennheiser headset I bought and I am extremely happy with your excellent service. You are simply awesome.