Sensor network is a ****

Unprofessional business practice and false advertising. Sensor network refused to call out a technician or plumber to assist with manually disconnecting and removing their device on my geyser. I had to call a plumber who discovered that there was no earthing on my geyser that why when lightning struck it disconnected their thermostat. They put my life in danger when they installed their device on my geyser and didn’t want to come and remove it and install back my thermostat. They refused to assist me for almost two weeks now.