Misleading "Priority Shipping" & Countdown Timer

I am very unhappy with SGI Motorcycle Gear. Their website shows a countdown timer under the order button, saying that if you buy before the timer ends, the order will be shipped today. I ordered before the cut-off, even paid R50 extra for "priority shipping," and received an email saying my parcel was "on its way."

The next day, I checked the tracking only to find it had not even been picked up by the courier. After contacting SGI, I was told that the countdown and the R50 priority fee simply mean the package is packed and they call the courier—it does NOT mean it gets shipped that day. This is very misleading advertising.

It’s now more than 24 hours later, and my package still has not been collected. I bought from SGI because I used to like Spirit and trusted their reputation, but this experience has been very disappointing. I feel ******* into paying extra for a service that doesn’t exist.

SGI needs to either fix their website wording or stop charging for a "priority" service that does not deliver what it promises.