SGI Motorcycle Gear
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
SGI Motorcycle Gear has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked SGI Motorcycle Gear across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
****MERS!!!!. Paid for a helmet via Fastpay. Tried to deduct twice. My bank notified me of suspicious transaction. I blocked card. Managed to reverse the 2 payments. Only to wake up to it having been deducted off my account again this morning. I`m sure i`m going to have this happen a few more times as this is how these ****mers operate.
1 reviews | Active since Jan 2020
****MERS!!!!. Paid for a helmet via Fastpay. Tried to deduct twice. My bank notified me of suspicious transaction. I blocked card. Managed to reverse the 2 payments. Only to wake up to it having been deducted off my account again this morning. I`m sure i`m going to have this happen a few more times as this is how these ****mers operate.
1 reviews | Active since Jan 2020
I am very unhappy with SGI Motorcycle Gear. Their website shows a countdown timer under the order button, saying that if you buy before the timer ends, the order will be shipped today. I ordered before the cut-off, even paid R50 extra for "priority shipping," and received an email saying my parcel was "on its way." The next day, I checked the tracking only to find it had not even been picked up by the courier. After contacting SGI, I was told that the countdown and the R50 priority fee simply mean the package is packed and they call the courier—it does NOT mean it gets shipped that day. This is very misleading advertising. It’s now more than 24 hours later, and my package still has not been collected. I bought from SGI because I used to like Spirit and trusted their reputation, but this experience has been very disappointing. I feel ******* into paying extra for a service that doesn’t exist. SGI needs to either fix their website wording or stop charging for a "priority" service that does not deliver what it promises.
1 reviews | Active since Jan 2020
I am very unhappy with SGI Motorcycle Gear. Their website shows a countdown timer under the order button, saying that if you buy before the timer ends, the order will be shipped today. I ordered before the cut-off, even paid R50 extra for "priority shipping," and received an email saying my parcel was "on its way." The next day, I checked the tracking only to find it had not even been picked up by the courier. After contacting SGI, I was told that the countdown and the R50 priority fee simply mean the package is packed and they call the courier—it does NOT mean it gets shipped that day. This is very misleading advertising. It’s now more than 24 hours later, and my package still has not been collected. I bought from SGI because I used to like Spirit and trusted their reputation, but this experience has been very disappointing. I feel ******* into paying extra for a service that doesn’t exist. SGI needs to either fix their website wording or stop charging for a "priority" service that does not deliver what it promises.
1 reviews | Active since Jan 2020
I ordered a motorcycle jacket from SGI Motorcycle Gear via their online store, but I have serious concerns about their customer service and transparency. Before completing the order, I contacted Jasmin, who is listed as the Customer and Retail Sales Manager, to request more information about the accuracy of sizing — a reasonable query when buying riding gear online. Unfortunately, my messages were completely ignored. I received no feedback or assistance, despite multiple attempts. This kind of behavior raises serious red flags for me — it feels like the company is only interested in taking your money and offers zero post-sale support or accountability. The lack of response gives the impression of a potentially deceptive or ********* business. I am now left questioning whether I will even receive the product I paid for, and whether it will be usable due to sizing issues. Until SGI addresses this matter, I cannot recommend them to other riders or customers.
1 reviews | Active since Jan 2020
I ordered a motorcycle jacket from SGI Motorcycle Gear via their online store, but I have serious concerns about their customer service and transparency. Before completing the order, I contacted Jasmin, who is listed as the Customer and Retail Sales Manager, to request more information about the accuracy of sizing — a reasonable query when buying riding gear online. Unfortunately, my messages were completely ignored. I received no feedback or assistance, despite multiple attempts. This kind of behavior raises serious red flags for me — it feels like the company is only interested in taking your money and offers zero post-sale support or accountability. The lack of response gives the impression of a potentially deceptive or ********* business. I am now left questioning whether I will even receive the product I paid for, and whether it will be usable due to sizing issues. Until SGI addresses this matter, I cannot recommend them to other riders or customers.
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