Awful quality jewellery, equally awful owner.... Shandelier "jewellery" in Cape Town

Horrible quality ring....was very happy with it's appearance at first but as with the company owner, appearances are deceiving. Inferior quality and exorbitant price for a ring that broke in half 4 months after I purchased it. Luckily I caught both pieces and a PROPER jeweller fixed it for me - they confirmed that this type of ring was supposed to be manufactured from one piece of metal, moulded to a circle where the two ends "overlap" (ie do not join but nestle side by side) yet the professional, proper jeweller said that TWO pieces of metal had been soldered together thus the weak spot and breakage. Yet more hundreds of Rands spent to fix it.

The woman in charge is exceedingly abrasive and unlikeable. She sends 5 messages in one minute, demanding ring size, saying the lighting then myethod of measuring my size is incorrect and on and on and on. She herself admitted many potential people blocked her due to her ways and I have friends who know of her and say she is awful to deal with. She sent such awful messages when I thought I had lost the ring two days after I got it (found safely at home) ie the universe was telling me messages and I wasn't listening, that I had asked for all the horrible things in life that had happened to me (and these are the NICEST things she said, I cannot repeat the voice notes and other evil horrible things she spouted!). The messages were so disturbing that I eventually blocked her on WhatsApp and reported her. Am also pursuing a case with an ombudsman because people like this should NOT be dealing with human beings....rather sit behind a cold, unfeeling computer and don't interact with the world or produce inferior products and fob them off onto people as good quality jewellery!