Terrible spa experience

Terrible spa experience. There was no one at the reception when we arrived. The venue was not spa-like at all. The ladies lacked professionalism. We were not given any privacy while changing - the kept coming in and out of the room while we were changing and made no effort to apologize. Moreover, they were sick, this kept sniffing ever second, with no mask worn. They also made erratic movements during the massage that made relaxing really difficult.