SB
Shark Bay Hotel and Spa
Unclaimed Business
SB
Shark Bay Hotel and Spa
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Shark Bay Hotel and Spa
Shark Bay Hotel and Spa has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Shark Bay Hotel and Spa across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Michael M
1 reviews | Active since Jan 2020
29 Aug 2025, 08:05
Shark Bay sharks!
I have stayed at this hotel before and because of the view over the lagoon and taking my daughter to see the Spring flowers nearby I thought we would stay there. An unfortunate turn of events meant I had to phone the hotel in the hopes of rescheduling my stay(I had already paid for the two rooms). They were most unaccommodating and effectively told me "Too Bad". I emailed to express my disappointment and 5 days later still have had no reply. If this is how one operates in the hospitality industry I can't see how they expect to encourage visitors. I'll never go there again if it was free!!
Helpful (0)
|Replies (0)MM
Michael M
1 reviews | Active since Jan 2020
29 Aug 2025, 08:05
Shark Bay sharks!
I have stayed at this hotel before and because of the view over the lagoon and taking my daughter to see the Spring flowers nearby I thought we would stay there. An unfortunate turn of events meant I had to phone the hotel in the hopes of rescheduling my stay(I had already paid for the two rooms). They were most unaccommodating and effectively told me "Too Bad". I emailed to express my disappointment and 5 days later still have had no reply. If this is how one operates in the hospitality industry I can't see how they expect to encourage visitors. I'll never go there again if it was free!!
0
Replies (0)ER
Ernst R
1 reviews | Active since Jan 2020
25 Jun 2025, 06:17
Disgusting rooms filled with toenails, human excrement and blood stained bedsheets
We recently stayed at Shark bay hotel Langebaan. The room was unbelievably dirty. In fact disgusting. We found human excrement and heaps of clipped toenails in and around the bed and bathroom. The windows was full of bird feces and balcony clearly hadn't been cleaned in years. there were also pubic hairs in showers from previous guests. To make it worse when we requested housekeeping to clean the room they proceeded to fit the bed with blood stained sheets and towels. Our weekend was ruined without any compensation from the management team or owners. Shocking and unacceptable. Do NOT waste your time and money at this so called "hotel". You will ruin your weekend.
Helpful (0)
|Replies (0)ER
Ernst R
1 reviews | Active since Jan 2020
25 Jun 2025, 06:17
Disgusting rooms filled with toenails, human excrement and blood stained bedsheets
We recently stayed at Shark bay hotel Langebaan. The room was unbelievably dirty. In fact disgusting. We found human excrement and heaps of clipped toenails in and around the bed and bathroom. The windows was full of bird feces and balcony clearly hadn't been cleaned in years. there were also pubic hairs in showers from previous guests. To make it worse when we requested housekeeping to clean the room they proceeded to fit the bed with blood stained sheets and towels. Our weekend was ruined without any compensation from the management team or owners. Shocking and unacceptable. Do NOT waste your time and money at this so called "hotel". You will ruin your weekend.
0
Replies (0)JB
Janet B
1 reviews | Active since Jan 2020
18 Jun 2025, 07:42
Excellent good & good service in Langebaan
The food and service are always outstanding & the view is breathtaking. We have celebrated various occasions here and they never disappoint. This is a place you must visit when in Langebaan.
Helpful (0)
|Replies (0)JB
Janet B
1 reviews | Active since Jan 2020
18 Jun 2025, 07:42
Excellent good & good service in Langebaan
The food and service are always outstanding & the view is breathtaking. We have celebrated various occasions here and they never disappoint. This is a place you must visit when in Langebaan.
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Replies (0)WL
Wayne L
1 reviews | Active since Jan 2020
27 Nov 2023, 12:43
Shark Bay Hotel Langebaan not what you expect
When booking this Hotel on Booking.com be very careful . The rooms offered are not always in the hotel itself and you may find yourself miles away, in a house , with none of the Hotel facilities easily accessible. False and misleading, having rooms advertised that are not in the hotel . When I wanted to cancel months in advance of the booking date the hotel were unrelenting
Helpful (0)
|Replies (0)WL
Wayne L
1 reviews | Active since Jan 2020
27 Nov 2023, 12:43
Shark Bay Hotel Langebaan not what you expect
When booking this Hotel on Booking.com be very careful . The rooms offered are not always in the hotel itself and you may find yourself miles away, in a house , with none of the Hotel facilities easily accessible. False and misleading, having rooms advertised that are not in the hotel . When I wanted to cancel months in advance of the booking date the hotel were unrelenting
0
Replies (0)