Impossible to deactivate SharpSpring Account

<p>Our business had a GraphicMail account. It was transferred to SharpSpring - we did not agree to any of their Terms and Conditions. For months they have been deducting from a Credit Card which was previously used when we used GraphicMail services.  Several requests for cancellation have been ignored. The email address provided on their website ********** )  for requesting termination is incorrect. All over they advertise "no contracts" and "cancel at any time" - yet they make it so very difficult to terminate a service that we have not even signed up for or used in the last 11 months. I have submitted a message on their website Contact Us page - let's see if they will respond as none of the other channels evoked a response from them. Very poor customer service! Ongoing unlawful deductions - they are stealing from us !!</p>