Seven months later

In October 2014 we requested a job and we paid 80% of the bill for materials and labour. Despite repeated requests, demands and threats from my side, Jan has kept our money, refused to refund it and not done a job that I specifically specified was urgent and important to me. Trying to get our money back has been impossible, with excuses such as \you have not sent the banking details"when we have proof that this has been done on numerous occasions. He will of course dispute his refusal"