Terrible service

I've ordered fron Shaun for February month paid in advance because he claims that he's had situations in the past where people didn't pay. After being warned not to order from Shaun I still decised to give him a shot to my regret he had excuses 3very second delicery that he had to make telling me that he will refund me and he never does. Now I've asked him for a refund on my 5 meals he hasn't delivered for February and he tells me that they don't refund on meals thats been paid for. The food tastes absolutely awful. Spaghetti bolognaise was sweet and tasted like he used wors instead of mince. Absolute disappointment will definitely not recommend him to anyone