Above and Beyond the call of duty

<p>Some travel experiences are so memorable, because of excellent service that they deserve to be publicised. This is the case with the staff of Shearwater Victoria Falls. From the time we were shuttled from the airport to our return home, and beyond, it is the professionalism and dedication individuals we met that we will remember. Sharon, welcomed us at the airport, and her efficiency and gentle mannerism, ensure that we were at ease straight away. She was also very knowledgeable and she was able to cater to all our questions and queries. She also ensured that the migration process ran smoothly, and that it was an efficient experience. Her smile also won our hearts.</p> <p>Back home, we were kindly informed that one in our group forgot a camera at the hotel in Zimbabwe. Once again, Shearwater Victoria Falls, with the assistance of Megan, from AndGo.com, helped us get the camera with our memories back. Our thanks and gratitude go to Trish Mambinge. Not only did she go the extra mile to get the camera, but in our meeting, she showed why she is an asset to her company, and also to her country. She articulated her thoughts about tourism, Zimbabwe and global affairs most eloquently. Her knowledge about regional events, economic situations and other topics was profound.</p> <p>I would like to extend my sincere thanks to these two wonderful ladies, and Megan from AndGo.com, and each and every staff of Shearwater Victoria Falls, who made our holiday so special.</p>