Water leak inside the room Bon Hotel Waterfront Richards Bay

The stay was nice until water started dripping woke up around 3h30 AM we were up since that time, almost tripped on my way to turn the lights on . We called room service only to discover the room next to us was dripping water they brought towels and to top things off , they switched the water off meanwhile they said the leak was from the top floor , why would you switch water off , maintenance only came to switch water back on , the floor is still wet it was very disappointing as we were swapped to use this room when we got here , but we had initially booked another room which makes me suspect they knew there was a leak , moved the soccer player to a room with no issues and made us use this faulty one , they better fix those leaks and stop hoping to find guests that will be understanding .