ShimmeryGlo
Unclaimed Business
|1|12 Reviews (last 12 months)|This business does not respond to reviews
ShimmeryGlo
Unclaimed Business
|1
12 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, ShimmeryGlo is facing significant dissatisfaction across multiple dimensions of its customer experience. A recurring theme is unfulfilled orders, with customers consistently mentioning paid purchases that never arrive or arrive incomplete. Communication failures dominate the feedback, as shoppers report unanswered emails, non-functional phone lines, and unresponsive support channels. Customers also raise concerns about the money back guarantee being effectively unusable, incorrect shades being sent, and product quality not matching advertising. Trust in the brand appears severely eroded, with several reviewers warning others against purchasing.
Performance(last 12 months):
Trustindex Rating
1.9TrustIndex
1.9
Review Distribution
1|12 Reviews
Jul '25 - Jun '26
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMH
Marthinette H
1 reviews | Active since Jan 2020
11 May 2026, 08:19
Very disappointed
Very disappointed with the GloBrush Pro - 3 In 1 Thermal Brush I ordered from them. First of all it took 2 months for my item to arrive. I was promised a R500 voucher for the delay (that I still have not received) - Not that I will use it in any case. They promise the moon and stars, but when the product does not do what was promised, you are stuck with a product you can't use. They do not refund opened parcels - Explain to me how I should know a product is not working as it should if I don't open it? Getting feedback is a nightmare too. Very sad that I spent my hard earned money on this.
Helpful (0)
|Replies (0)MH
Marthinette H
1 reviews | Active since Jan 2020
11 May 2026, 08:19
Very disappointed
Very disappointed with the GloBrush Pro - 3 In 1 Thermal Brush I ordered from them. First of all it took 2 months for my item to arrive. I was promised a R500 voucher for the delay (that I still have not received) - Not that I will use it in any case. They promise the moon and stars, but when the product does not do what was promised, you are stuck with a product you can't use. They do not refund opened parcels - Explain to me how I should know a product is not working as it should if I don't open it? Getting feedback is a nightmare too. Very sad that I spent my hard earned money on this.
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Replies (0)LA
Lana A
1 reviews | Active since Jan 2020
8 May 2026, 05:52
Don’t be ****med by false advertising.
This is the worst experience of customer service I have ever experienced. They promise the world in their advertising and don’t deliver on any of it. Beware of the “money back guarantee” - they only consider unopened packaging as returnable which completely defeats the point of the guarantee. In essence, there is no money back guarantee.
Helpful (0)
|Replies (0)LA
Lana A
1 reviews | Active since Jan 2020
8 May 2026, 05:52
Don’t be ****med by false advertising.
This is the worst experience of customer service I have ever experienced. They promise the world in their advertising and don’t deliver on any of it. Beware of the “money back guarantee” - they only consider unopened packaging as returnable which completely defeats the point of the guarantee. In essence, there is no money back guarantee.
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Replies (0)SS
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Cheri D
1 reviews | Active since Jan 2020
27 Feb 2026, 20:59
****mers selling **** procucts
This company sells **** products using AI videos. I will NEVER recommend anyone to buy any of the harmful products from them. They purposefully sell **** proflducts, then refuse to give your refund. ******* and **** artists!!!!
Helpful (0)
|Replies (0)CD
Cheri D
1 reviews | Active since Jan 2020
27 Feb 2026, 20:59
****mers selling **** procucts
This company sells **** products using AI videos. I will NEVER recommend anyone to buy any of the harmful products from them. They purposefully sell **** proflducts, then refuse to give your refund. ******* and **** artists!!!!
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Replies (0)LK
Liz K
1 reviews | Active since Jan 2020
18 Feb 2026, 08:17
Do not order anything from Shimmeryglo! Awful
Do not use this company! They sent me the incorrect shade, I contacted them asking to send me the correct shade as per my order, no reply. Spent R800 on a product I cannot use.
Helpful (0)
|Replies (0)vH
vivian H
1 reviews | Active since Jan 2020
31 Jan 2026, 06:22
**** service useless website
I tried contacting them with no answer contact number is a cell number which pathetic for a business I paid my order but can't track my order. It says my order does not exist,so they still my money and now I don't know how to reverse or cancel the order . They have a **** website where I can't even seem to get contact they just want you to add an email and ur issue but never call or email back. Your company is **** and ****ty forms of contact and order trscking
Helpful (0)
|Replies (0)vH
vivian H
1 reviews | Active since Jan 2020
31 Jan 2026, 06:22
**** service useless website
I tried contacting them with no answer contact number is a cell number which pathetic for a business I paid my order but can't track my order. It says my order does not exist,so they still my money and now I don't know how to reverse or cancel the order . They have a **** website where I can't even seem to get contact they just want you to add an email and ur issue but never call or email back. Your company is **** and ****ty forms of contact and order trscking
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Replies (0)N