Out of stock items & takes time to get informed & your money back

I ordered a pair of Ugg slippers. I then got informed 6 days later that they didn’t have stock. When I checked on the website they were still listed but at a higher price. I asked them to confirm their stock and they definitely didn’t have them. I was very disappointed that I didn’t receive them and took almost 2 weeks to get notified & refunded. Will never use them again. Waste of time & a lot of effort for nothing