Freezer Guarantee claim.

Item: Shopping4Africa.com
Rating: 5
Author: Philip S

I bought a Goldair GFS-250 Upright freezer from them early last year. In November, we noticed excess frosting on the inside ceiling compartment of the freezer. I contacted them and explained the problem. Zonette from shopping4africa, went out of her way to help me with my claim. I now have a replacement freezer. Kudos to Shopping4africa and the companies Powercare and Nu world.

Helpful (0)

Replies (56)

Shopping4Africa.com's replyOfficial

20 Jan 2026, 13:15

Thank you so much for taking the time to share your experience — we truly appreciate it. We’re glad we could assist you with your Goldair GFS-250 Upright Freezer and ensure the matter was resolved properly. Product issues can be frustrating, and we believe the true measure of service is how effectively they’re handled. A special thank you for recognising our personnel by name and our warranty partners Powercare and Nu World. We value these partnerships as they allow us to deliver real solutions and peace of mind to our customers. Your feedback means a great deal to us. Should you ever need assistance in future, we’re always here to help. Warm regards,
The Shopping4Africa Team

Best regards,

Shopping4Africa.com's reply20 Jan 2026, 13:15

Official

Best regards,