SP
Shoprite Phoenix
Unclaimed Business
SP
Performance(last 12 months):
Ranked In Retail
#53NPS Score
-100Unlikely
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBM
Babongiwe M
1 reviews | Active since Jan 2020
3 Jan 2026, 19:14
Expired goods
A very disappointing Shoprite I’ve ever had to come Across,firstly it was a bad service that I encountered from the Cashier Thembeka on till 6 whom I had to greet 2 times,no eye contact or even greeting back,then today on the 3rd of January I sent my partner to buy a dip for snacks and it turns out it had expired 3 months ago that was 29/10/2025 Turns out I have consumed it already and it gave me a tummy bug which led to food poisoning,how does a shop so big keep expired good for the community to consume,this is totally unacceptable I am taking this further clearly the stuff you have is *********** and inconsiderate.
Helpful (0)
|Replies (0)BM
Babongiwe M
1 reviews | Active since Jan 2020
3 Jan 2026, 19:14
Expired goods
A very disappointing Shoprite I’ve ever had to come Across,firstly it was a bad service that I encountered from the Cashier Thembeka on till 6 whom I had to greet 2 times,no eye contact or even greeting back,then today on the 3rd of January I sent my partner to buy a dip for snacks and it turns out it had expired 3 months ago that was 29/10/2025 Turns out I have consumed it already and it gave me a tummy bug which led to food poisoning,how does a shop so big keep expired good for the community to consume,this is totally unacceptable I am taking this further clearly the stuff you have is *********** and inconsiderate.
0
Replies (0)VG
TN
THABILE N
1 reviews | Active since Jan 2020
26 Sept 2025, 19:09
Unprofessional Bully Mrs Sudam
Good evening, I just saw something that didn't sit well with me, I was shopping at Shoprite in Phoenix Plaza and the Manager by the surname Mrs Sudam she is ill treating the merchandisers it's so unfortunate that by 8pm I was still shopping and in front of us as customers she's screaming at the merchandisers are not going home they must go and sort out their shelves we are still at the shop she didn't even think there customers at the shop. This type of behavior is not acceptable at a workplace and on the contracts I've signed in my entire career I haven't seen the part whereby the manager have to speak any how to the employees. There's a clock in time and clock out time no matter how much work is left the early shift has to take over where the late shift left off what I saw was ************** and unprofessinalism I know those employees are afraid to report this ********* behavior in that store as they are bul**** and it's not the first time I saw this in that store. Kindly assist those employees to see justice you can even request the footage from 8:00 pm to 8:15 pm that woman has no shame and integrity. Kind regards Thabile Nkomo
Helpful (0)
|Replies (0)TN
THABILE N
1 reviews | Active since Jan 2020
26 Sept 2025, 19:09
Unprofessional Bully Mrs Sudam
Good evening, I just saw something that didn't sit well with me, I was shopping at Shoprite in Phoenix Plaza and the Manager by the surname Mrs Sudam she is ill treating the merchandisers it's so unfortunate that by 8pm I was still shopping and in front of us as customers she's screaming at the merchandisers are not going home they must go and sort out their shelves we are still at the shop she didn't even think there customers at the shop. This type of behavior is not acceptable at a workplace and on the contracts I've signed in my entire career I haven't seen the part whereby the manager have to speak any how to the employees. There's a clock in time and clock out time no matter how much work is left the early shift has to take over where the late shift left off what I saw was ************** and unprofessinalism I know those employees are afraid to report this ********* behavior in that store as they are bul**** and it's not the first time I saw this in that store. Kindly assist those employees to see justice you can even request the footage from 8:00 pm to 8:15 pm that woman has no shame and integrity. Kind regards Thabile Nkomo
0
Replies (0)