Distressed Wheelchair User

Navigating the world in a wheelchair is not easy. You have to rely on the kindness of strangers. So imagine my surprise, when I asked the security guard at Shops on 6th Avenue to help me with my wheelchair only to be told, "We are not allowed to help you," "Why ?" I asked, dumbstruck. "Management doesn't allow us to help." I was about to blow my top when a cleaner for the centre came through the door and helped me. He is allowed to help but not the security????? I would like to challenge anyone in management to get down the ramp, open the boot, out the shopping into the boot and than put the wheelchair in the back seat, and then get into the car.

I have only recently been confined to a wheelchair because I need hip surgery and I have found that many places in Port Elizabeth don't really understand the needs of a wheelchair user. Doors that are too heavy to open, lifts, toilets (disabled toilets in some places are obviously not designed by anyone who has ever been in a chair.