SIB-Capegro Insurance Brokers
1|1 reviews
IP
Iro P
1 reviews | Active since Member
04 Jul 2022, 14:08
Take you premiums happily but decline to pay when you need them. Avoid!
We claimed for a burst Geyser through SIB-Capegro. They replaced the geyser but see it fit to leave the job half finished. Give this company miss. They will happily take your premiums but when it comes to payout they revert to the small print to avoid paying out.
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Replies (134)SIB-Capegro Insurance Brokers's replyOfficial
05 Jul 2022, 12:44 Good day Wade,
We are aware of your bad experience and are working tirelessly to escalate your complaint to repair the trapdoor with Santam Real Estate, who are responsible for collecting premiums and for settling claims. If unsuccessful we will approach the Ombudsman on your behalf.
We are aware of your bad experience and are working tirelessly to escalate your complaint to repair the trapdoor with Santam Real Estate, who are responsible for collecting premiums and for settling claims. If unsuccessful we will approach the Ombudsman on your behalf.
Best regards,
SIB-Capegro Insurance Brokers's reply05 Jul 2022, 12:44
Official
Good day Wade,
We are aware of your bad experience and are working tirelessly to escalate your complaint to repair the trapdoor with Santam Real Estate, who are responsible for collecting premiums and for settling claims. If unsuccessful we will approach the Ombudsman on your behalf.
We are aware of your bad experience and are working tirelessly to escalate your complaint to repair the trapdoor with Santam Real Estate, who are responsible for collecting premiums and for settling claims. If unsuccessful we will approach the Ombudsman on your behalf.
Best regards,