The name is Cassiem, Naiema Cassiem

The current director for the Eon Next dept at Sigma Connected Retreat site is like the devil reincarnated. She has no way of speaking to people, does not listen to the concerns of her people, over works her staff and doesn't think twice about it. Shouts at agents and leaders on the floor so loud yet complains about background noises on the calls. Managers have escalated her as well as agents but nothing seems to change and there are clearly no consequences for her actions. Must be nice.