Shockingly Poor Service

Extremely dissatisfied with the service I received during the installation of my foldaway washline. The entire process has been nothing short of disappointing. On May 5th, 2024, I placed an order for a foldaway washline with Foxy Foldaway Washlines….Payment was promptly made upfront, as requested. Despite the payment, the installation was significantly delayed. As of June 27th, 2024, I am only now receiving the completed installation. The company owner, ‘Brian,’ has been unresponsive. Calls and messages have gone unanswered, leaving me frustrated and without updates. I want to acknowledge the efforts of the KZN Installer, ‘Siva.’ He made additional trips to complete the installation, which should not have been necessary. I cannot recommend this company to anyone. The service provided has been shockingly poor.