Dubious Silversmithing

I bought some silver items from them; among others two silver bangles, one split, sent it back and they tested it with the outcome it was “tampered” with, i.e. cut and not going to be replaced! I know for a fact that I did not! They did not offer to repair it. It was just “we will not replace it” I paid courier fees to return it and have to pay courier fees to get a broken item back!! No actual test results were offered to me either!! I would caution buyers as I am questioning the quality.