Violent business culture

A driver from Silverton Radiators Springs parked in a parking for disabled people, and parked me in in the process. Although there was ample other parking, his intention was clearly to seek confrontation. He then continued to threaten me, used fowl language and enticed me to go down to his level of mentality. I went to their offices to report the matter, and he came into to office, and again behaved like a barbaric in front of the owner and staff. My number of requests to control him was ignored, a d the staff and owner did not show shock at his behaviour. Up to now, I have not seen evidence that the company took any action against him. I therefore have to believe that the company approves of this conduct, and that it is the culture of the company. That the company do not hold their staff accountable, that is why this driver feel free to behave like a barbaric, in front of the owner and staff, and in public, and threaten pensioners and be abusive to the public.