Disgusting and an absolute shame.

Terrible. Not worth a cent. We booked for 3 nights and ended up leaving on the first night. We absolutely will never recommend such a place to anyone and to pay over R10k and receive such terrible service, food not even worth a cent, no cupboard space because it was so full of clothes for people living there, the bathroom was dirty, toliet broken. We booked the honeymoon room and such a disappointment. Got all inclusive food but what a shame and embrassment. This place should just be open for a day for people to see the animals and nothing more it's a backpackers and doesn't need to be so expensive. They will do anything for money and it is very clear. We tried to speak to the manager on many occasions and she drove off in her bakkie running away and got rude voice notes from her. There wasn't even a cup of tea to drink. Honestly was a shame. And forget about requesting for a refund as they will scavenge any cent to throw their way. No hot water to shower and no internet at night. Truly a waste of time, space and money. Also apparently all the cubs as shown on photos running around are all died 3 days before our arrival. Very ironic.