Awful.

Everything was top-shelf service until the initial invoice had been paid. I was asked to give a review after our second meeting which was odd, but makes sense now that I've experienced working with them. I was given a quote, which I approved and was assured that there would be no additional costs incurred without warning and written approval. You can imagine my surprise when I was slapped with additional fee that more than doubled our agreed quote.

With the court date looming, I was informed that they would not proceed until this additional, unapproved invoice was paid. So R40K down and I have never been further from the objective of being protected.

My attorney told me I should "calm down" and that he felt that I would "probably" be safe. He failed to inform me that by dropping the restraining order petition, all evidence relevant and included in my restraining order application would no longer be taken into consideration at all. All the evidence, affidavits and witness testimonies that took weeks for me to gather demonstrating months of abuse - gone. I enquired as to how to continue to pursue a protection order without any of the previously gathered evidence, I was informed I couldn't file again until he did me actual grievous harm.

I'd expect better from a law firm in a strip mall by an airport. Shameful.