Simon Dippenaar & Associates (Cape Town)
3.7|13 reviews
GL
Gunther L
1 reviews | Active since Member
14 Oct 2024, 15:36
Misplaced Trust In Simon Dippenaar and Associates.
I had an unfortunate experience with Simon Dippenaar and Associates. They were unresponsive, unprofessional, and appeared to lack the basic competency to execute the plan they had advised me on. After a week of waiting and multiple follow-ups, I was informed they had decided not to move forward, leaving me in a difficult position. As a result, I lost a claimed offer, all due to my misplaced trust in their service and their failure to respond to my follow-up calls and emails. With so many law firms in Cape Town, I cannot recommend Simon Dippenaar and Associates.
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Replies (53)Simon Dippenaar & Associates (Cape Town)'s replyOfficial
14 Oct 2024, 16:20Dear Gunther
We’re sorry to hear about your experience and understand that our decision not to proceed with your matter was disappointing. For clarity, Simon Dippenaar & Associates was committed to assisting you on a friendly basis, without formal instruction or mandate. Simon, who was on leave at the time of your inquiry, ensured that our team responded promptly, as your initial query was addressed the same day by Attorney Rayaan Allom. Given that Simon prefers not to charge friends unless he sees a significant benefit to them, we offered free assistance to help resolve your concerns.
Throughout our interactions, we provided open communication, outlining the support we could offer and the limits of our engagement. Unfortunately, there was no information provided to us about any critical deadlines or potential impacts if our assistance was limited. Our firm’s decision not to formally accept your mandate stemmed from a genuine intention to avoid unnecessary costs for you, especially as a friend.
We remain open to discussing any lingering concerns to ensure that any misunderstanding can be resolved amicably. We sincerely hope that, as a longstanding friend of Simon’s, you can appreciate the care and transparency that guided our approach.
We’re sorry to hear about your experience and understand that our decision not to proceed with your matter was disappointing. For clarity, Simon Dippenaar & Associates was committed to assisting you on a friendly basis, without formal instruction or mandate. Simon, who was on leave at the time of your inquiry, ensured that our team responded promptly, as your initial query was addressed the same day by Attorney Rayaan Allom. Given that Simon prefers not to charge friends unless he sees a significant benefit to them, we offered free assistance to help resolve your concerns.
Throughout our interactions, we provided open communication, outlining the support we could offer and the limits of our engagement. Unfortunately, there was no information provided to us about any critical deadlines or potential impacts if our assistance was limited. Our firm’s decision not to formally accept your mandate stemmed from a genuine intention to avoid unnecessary costs for you, especially as a friend.
We remain open to discussing any lingering concerns to ensure that any misunderstanding can be resolved amicably. We sincerely hope that, as a longstanding friend of Simon’s, you can appreciate the care and transparency that guided our approach.
Best regards,
Simon Dippenaar & Associates (Cape Town)'s reply14 Oct 2024, 16:20
Official
Dear Gunther
We’re sorry to hear about your experience and understand that our decision not to proceed with your matter was disappointing. For clarity, Simon Dippenaar & Associates was committed to assisting you on a friendly basis, without formal instruction or mandate. Simon, who was on leave at the time of your inquiry, ensured that our team responded promptly, as your initial query was addressed the same day by Attorney Rayaan Allom. Given that Simon prefers not to charge friends unless he sees a significant benefit to them, we offered free assistance to help resolve your concerns.
Throughout our interactions, we provided open communication, outlining the support we could offer and the limits of our engagement. Unfortunately, there was no information provided to us about any critical deadlines or potential impacts if our assistance was limited. Our firm’s decision not to formally accept your mandate stemmed from a genuine intention to avoid unnecessary costs for you, especially as a friend.
We remain open to discussing any lingering concerns to ensure that any misunderstanding can be resolved amicably. We sincerely hope that, as a longstanding friend of Simon’s, you can appreciate the care and transparency that guided our approach.
We’re sorry to hear about your experience and understand that our decision not to proceed with your matter was disappointing. For clarity, Simon Dippenaar & Associates was committed to assisting you on a friendly basis, without formal instruction or mandate. Simon, who was on leave at the time of your inquiry, ensured that our team responded promptly, as your initial query was addressed the same day by Attorney Rayaan Allom. Given that Simon prefers not to charge friends unless he sees a significant benefit to them, we offered free assistance to help resolve your concerns.
Throughout our interactions, we provided open communication, outlining the support we could offer and the limits of our engagement. Unfortunately, there was no information provided to us about any critical deadlines or potential impacts if our assistance was limited. Our firm’s decision not to formally accept your mandate stemmed from a genuine intention to avoid unnecessary costs for you, especially as a friend.
We remain open to discussing any lingering concerns to ensure that any misunderstanding can be resolved amicably. We sincerely hope that, as a longstanding friend of Simon’s, you can appreciate the care and transparency that guided our approach.
Best regards,