Simply Granite
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I contacted Stephen Brown, Simply Granite, to purchase and install my Granite tops. He is a nice enough guy but does not own up to his mistakes. He mis-calculated one of the granite tops and it was a blame game between him and his friend, Roan (Corecast construction). This ended up my kitchen being put on pause (once again - probably a total of 3 months delay due to Roan and Stephen). I was then quoted aa cost for a new top which Stephen said he would need to collect in Wellington - which didn't work out. And then had to wait some weeks more while he sourced another top. I had to pay for this. At no point did he try to rectify his error, but admitted a fault in either the measurement from his friend or his own. Fast forward, I asked him initially for Splashbacks. This was not provided. So yet another quote paid and he then came through to do this BUT did not complete. He cut one piece but did not polish or fix it. It was just left lying in my yard. He promised to complete this 07 Feb 2024 on 31 Jan via a WhatsApp message but since then has not responded to any messages or calls. On further inspection, I believe he uses sub-grade products with cracks filled. AVOID!
1 reviews | Active since Jan 2020
I contacted Stephen Brown, Simply Granite, to purchase and install my Granite tops. He is a nice enough guy but does not own up to his mistakes. He mis-calculated one of the granite tops and it was a blame game between him and his friend, Roan (Corecast construction). This ended up my kitchen being put on pause (once again - probably a total of 3 months delay due to Roan and Stephen). I was then quoted aa cost for a new top which Stephen said he would need to collect in Wellington - which didn't work out. And then had to wait some weeks more while he sourced another top. I had to pay for this. At no point did he try to rectify his error, but admitted a fault in either the measurement from his friend or his own. Fast forward, I asked him initially for Splashbacks. This was not provided. So yet another quote paid and he then came through to do this BUT did not complete. He cut one piece but did not polish or fix it. It was just left lying in my yard. He promised to complete this 07 Feb 2024 on 31 Jan via a WhatsApp message but since then has not responded to any messages or calls. On further inspection, I believe he uses sub-grade products with cracks filled. AVOID!
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