Fraud

Fair warning to the reader. UOKITEL STORE now trading as SIMWOOD an online cellular phone retailer store is owned by a thief.

I purchased a phone with them last year December the 15th which cost R17499.90 using Payfast but they haven't delivered to this day. I tried to get a refund through Payfast since they were not taking my calls and when Payfast intervened,they called me the same day apologizing and advised me that I will be receiving my order in one weeks time, and mind you, this is the third week and they haven't gotten back to me.

Payfast was able to freeze their account but advise me that wont be able to get my refund back because they were insufficient funds on their account. So I figured that the promises they made were just a delaying tactic to get all their funds out of that account and transfer it wherever.

I know there is a probability of me not getting my money back but I felt it was my duty as a law abiding citizen to report this before someone else falls victim.

I've also reported them to Customer Goods Ombudsman and their are busy with their own investigation they also advise that their processes take long so I'm not holding my breath.