Poor Reward Program

Flew with the team from Singapore Airlines from New Zealand to South Africa in Premium Economy. From the time I arrived I was greeted by a friendly staff member who assisted me with check in and paying for the additional baggage I had. Paying per a kg adds up quickly but it needed to be done. Paid the additional $950usd (Quite Steap for what was the equivalent of 1 extra bag costing nearly more than an entire additional ticket.)

Only to find out after the fact that your additional baggage or additional spend with the arline does not even earn you additional miles. So after paying for what was nearly an additional whole ticket got nothing back really from them.

Additionally, I see on their website all these great points and earnings for purchasing items on their store, only to find out that that does not apply to any purchases made on their flight. It was a small purchase of 133 SGD, and the flight attendant showed me the miles I was earning, but I still didn't get anything.

So any additional spend is not rewarded, and their program points expire annually there appears to better rewards programs within the Star Alliance group where you earn more from your spend aswell are are able to pool miles with family etc.

Just done NZ to RSA Returns Already Booked Back there with an additional leg to be added> Flights for 2 other family members and me return from RSA to Thailand.

Maybe got to look at other airlines for rewards and loyalty programs. from what weve seen, Uniteds Milage Plus and Air Canada way better.