SL
Sir Loin
Unclaimed Business
SL
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
5|2 Reviews
May '25 - Apr '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Sir Loin
Sir Loin has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Sir Loin across 28 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Azwitamisi
1 reviews | Active since Jan 2020
19 Dec 2024, 13:07
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Azwitamisi
1 reviews | Active since Jan 2020
19 Dec 2024, 13:07
Tap for Option 5
Tap for Option 5
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Anonymous
1 reviews | Active since Jan 2020
13 Dec 2022, 13:26
Bad client service
Previously i was very astonished by the service but the waiting time was frustrating, now I decided to give it a shot I phoned in advance to make a booking for booth ,waitress handed me over to manager immediately and management said because they only book up to 18:00 she can not book a booth for me, come on really this is why a client phones to book, very bad start to a festive season
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Anonymous
1 reviews | Active since Jan 2020
13 Dec 2022, 13:26
Bad client service
Previously i was very astonished by the service but the waiting time was frustrating, now I decided to give it a shot I phoned in advance to make a booking for booth ,waitress handed me over to manager immediately and management said because they only book up to 18:00 she can not book a booth for me, come on really this is why a client phones to book, very bad start to a festive season
0
Replies (0)EM
Elzet M
1 reviews | Active since Jan 2020
1 Nov 2022, 07:02
Sir Loin Cape Gate
Date night was absolutely amazing at Sir Loin at Cape Gate Lifestyle Centre. Would highly recommend them if you have a special evening planned. The food was divine and the service was excellent. We had crumbed mushrooms starter, Rump steak with cheese sauce on the side and their chocolate brownie to end off the night. Their in house sweet rose was also to die for. Thank you Sir Loin for an incredible date night.
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Elzet M
1 reviews | Active since Jan 2020
1 Nov 2022, 07:02
Sir Loin Cape Gate
Date night was absolutely amazing at Sir Loin at Cape Gate Lifestyle Centre. Would highly recommend them if you have a special evening planned. The food was divine and the service was excellent. We had crumbed mushrooms starter, Rump steak with cheese sauce on the side and their chocolate brownie to end off the night. Their in house sweet rose was also to die for. Thank you Sir Loin for an incredible date night.
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Elsie S
1 reviews | Active since Jan 2020
6 Oct 2020, 10:26
Poor service
We attended the half price burger night at this restaurant and were quite displeased with the service. There is not enough waiters. We had to ask for menu's, ask for someone to take our order and waited forever for the waiter to be there again. Our waiter was not available as he was seeing to other tables and we asked another lady waiter to please assist us - she just walked away angry and never returned - quote shocking. When we had to pay the same thing happen - waited forever. Sir Lion this is not great and you need to firm up on your service. Your poor service spoiled the whole night out for myself and my 4 friends. We decided to not do this regular meeting with you again.
Helpful (0)
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Elsie S
1 reviews | Active since Jan 2020
6 Oct 2020, 10:26
Poor service
We attended the half price burger night at this restaurant and were quite displeased with the service. There is not enough waiters. We had to ask for menu's, ask for someone to take our order and waited forever for the waiter to be there again. Our waiter was not available as he was seeing to other tables and we asked another lady waiter to please assist us - she just walked away angry and never returned - quote shocking. When we had to pay the same thing happen - waited forever. Sir Lion this is not great and you need to firm up on your service. Your poor service spoiled the whole night out for myself and my 4 friends. We decided to not do this regular meeting with you again.
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Replies (0)ST
Sandra T
1 reviews | Active since Jan 2020
6 Mar 2020, 09:36
Disgusted in service at Sir Loin Barman and waitresses!!!
Had a family dinner 2 months ago at this restaurant, waited 20 min before someone attended to us, which was the manager on duty. She called over the waitress responsible/allocated for our table. She was very rude to the waitress in front of us, i felt very sorry and uncomfortable for this waitress, as the paying customer i feel this was uncalled for and unprofessional. The second visit to this restaurant was about 2 weekends ago, 22.02.2020. We wanted to watch the rugby and have something to eat. We sat in the bar area. Upon arrival, i started noticing that the barman and few waitresses kept taking smoke breaks at the bar where we were sitting, laughing and making jokes, throwing each other with sweets and drinking coffee or cool drinks but our table is waiting on a coffee. Service was slow. received incorrect food, waitress wasn't very helpful or apologetic about the mistake, we had to keep asking where is our waitress whenever we wanted to order a drink. when the rugby started the barman put on music on full blast. we asked if we could have the sound of the tv put on cause we wish to watch the rugby and hear commentator speak. Eventually after few times of slow service, wrong food and attitude from barman, we spoke to the manager, who was also taking smoke breaks on regular basis and having coffee with his staff at bar. Later the day the barman started pointing finger at our table and then the rest of the staff would look around and make comments and stare and laugh. this continued for several hours while we were there. the barman also made comments to the table close to us regarding the music situation and i called him closer and asked him why are they acting this way, we are paying clients and did not come to this restaurant to be treated this way and feel unwelcome. His response to us was that if we wanna make a scene we will not be welcome and will need to leave. i was shocked. the only people in this whole situation that was unprofessional and rude, was the staff in that smoking area and behind the bar. A gentleman sitting behind us also mentioned later that night that he also requested sound for rugby game, and they ignored him. we requested the owners details and left our details with the manager and we got no call of email from anyone. the manager gave us a very cold shoulder when we left. i will never visit this restaurant again or have anything positive to say about the restaurant nor refer anyone to go there for a meal. I really hope the owner hears about this and would address this matter with urgency and be understanding. this is the first time ever that i felt so unwelcome and belittled by waitresses and barman. i am much older than 19 years of age and feel there should be respect from all ages.
Helpful (0)
|Replies (0)ST
Sandra T
1 reviews | Active since Jan 2020
6 Mar 2020, 09:36
Disgusted in service at Sir Loin Barman and waitresses!!!
Had a family dinner 2 months ago at this restaurant, waited 20 min before someone attended to us, which was the manager on duty. She called over the waitress responsible/allocated for our table. She was very rude to the waitress in front of us, i felt very sorry and uncomfortable for this waitress, as the paying customer i feel this was uncalled for and unprofessional. The second visit to this restaurant was about 2 weekends ago, 22.02.2020. We wanted to watch the rugby and have something to eat. We sat in the bar area. Upon arrival, i started noticing that the barman and few waitresses kept taking smoke breaks at the bar where we were sitting, laughing and making jokes, throwing each other with sweets and drinking coffee or cool drinks but our table is waiting on a coffee. Service was slow. received incorrect food, waitress wasn't very helpful or apologetic about the mistake, we had to keep asking where is our waitress whenever we wanted to order a drink. when the rugby started the barman put on music on full blast. we asked if we could have the sound of the tv put on cause we wish to watch the rugby and hear commentator speak. Eventually after few times of slow service, wrong food and attitude from barman, we spoke to the manager, who was also taking smoke breaks on regular basis and having coffee with his staff at bar. Later the day the barman started pointing finger at our table and then the rest of the staff would look around and make comments and stare and laugh. this continued for several hours while we were there. the barman also made comments to the table close to us regarding the music situation and i called him closer and asked him why are they acting this way, we are paying clients and did not come to this restaurant to be treated this way and feel unwelcome. His response to us was that if we wanna make a scene we will not be welcome and will need to leave. i was shocked. the only people in this whole situation that was unprofessional and rude, was the staff in that smoking area and behind the bar. A gentleman sitting behind us also mentioned later that night that he also requested sound for rugby game, and they ignored him. we requested the owners details and left our details with the manager and we got no call of email from anyone. the manager gave us a very cold shoulder when we left. i will never visit this restaurant again or have anything positive to say about the restaurant nor refer anyone to go there for a meal. I really hope the owner hears about this and would address this matter with urgency and be understanding. this is the first time ever that i felt so unwelcome and belittled by waitresses and barman. i am much older than 19 years of age and feel there should be respect from all ages.
0
Replies (0)