Worst experience ever

I am very disappointed. My first ever visit to this branch and I will never go here again. Went to get my hair cut (ONLY 10CM) and I said that to the hairdresser. He did not cut 10cm off, he cut of more than I wanted him too. My hair was Xtra long and now it's very short. At first when I got in he cut my hair while it was dry because he said it will be easier for the lady washing my hair, I have never been to a hairdresser that said my hair would be a problem when it came to washing it and then continued to cut more after the wash and when it was blowed out. My hair is shorter than I wanted it and I feel like he was so fixated on the other 2 clients he had earlier the day whose hair was also long and he had cut it off short. Please rather listen to what your clients want and make that happen.