bad serivice

booked online and offcousre you have to pay immediatly for my daughters 21 b day , for the 3 of feb , and now the day before i get an email its cancelled i arranged transport and accomodation as this is very far form where we live i phoned as the made a reschedule error s aswell , told them i wnat a refund a s a p as i need to book soemthing else , aksed for banking details and now the are not answering there phone or there email , so have not even been there and had the worst experience so far