

skynat solar hardware pty
Based on recent customer reviews, Skynat Solar Hardware presents a sharply divided customer experience. Satisfied customers consistently praise the professional installation process, fair pricing, responsive aftersales engagement, and thorough technical handovers on systems ranging from smaller residential kits to larger hybrid setups. However, a recurring theme among dissatisfied customers involves serious concerns around compliance certificates not being issued, questionable workmanship quality, unresponsive support after payment, and disputes over supplied panels. The contrast suggests inconsistency in service delivery, where outcomes vary significantly between installations and post-installation accountability.
TrustIndex
4
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The worst after-sales support ever!! Do not support them. They have mega advertising with great specials and a frontend that looks oh, oh so professional.... quickest install (by a team arriving in a sedan!). They get payment without fully finalising the job! Leave all the empty boxes, crates etc on your premises. Promising to be back the next day. Then "too far to drive without being paid for petrol". System worked for 1-month.... Good luck to every getting hold of anyone since then. Calls and messages avoided . O and they seem to be changing their names continually too. Scaley dealings you dont want to get into.
1 reviews | Active since Jan 2020
The worst after-sales support ever!! Do not support them. They have mega advertising with great specials and a frontend that looks oh, oh so professional.... quickest install (by a team arriving in a sedan!). They get payment without fully finalising the job! Leave all the empty boxes, crates etc on your premises. Promising to be back the next day. Then "too far to drive without being paid for petrol". System worked for 1-month.... Good luck to every getting hold of anyone since then. Calls and messages avoided . O and they seem to be changing their names continually too. Scaley dealings you dont want to get into.
1 reviews | Active since Jan 2020
My installation was done was happy to the response in fitment but they don't send the COC after fitment as per several requests from my side. Its even on there quote COC issued. Eventually I get an independent electrician to come inspect to issue a COC and the installation is a complete joke. No earthing pins and AC wires in the same trucking as DC trucking....too many faults to mention. DO NOT USE THIS COMPANY THEY ARE CATCHING PEOPLE WITH AMATURE FITMENTS AND THEN YOU WILL NEED TO FIND A CERTIFIED ELECTRICIAN TO FIX IT AND GET IT COMPLIANT!!! Stay away from this company.
1 reviews | Active since Jan 2020
My installation was done was happy to the response in fitment but they don't send the COC after fitment as per several requests from my side. Its even on there quote COC issued. Eventually I get an independent electrician to come inspect to issue a COC and the installation is a complete joke. No earthing pins and AC wires in the same trucking as DC trucking....too many faults to mention. DO NOT USE THIS COMPANY THEY ARE CATCHING PEOPLE WITH AMATURE FITMENTS AND THEN YOU WILL NEED TO FIND A CERTIFIED ELECTRICIAN TO FIX IT AND GET IT COMPLIANT!!! Stay away from this company.
1 reviews | Active since Jan 2020
The additional supp**** solar panels are not the same as the ones we initially bought, I only noticed it yesterday as I wanted to mount them up myself on the roof. They’re refusing to exchange them claiming it was not part of the agreement
1 reviews | Active since Jan 2020
The additional supp**** solar panels are not the same as the ones we initially bought, I only noticed it yesterday as I wanted to mount them up myself on the roof. They’re refusing to exchange them claiming it was not part of the agreement
1 reviews | Active since Jan 2020
The inverter stopped working and the phone has been radio silent since. The system was initially working perfectly then the inverter started sending an error code a few backs, I reached out to the so called “after sales” team but no one is replying
1 reviews | Active since Jan 2020
The inverter stopped working and the phone has been radio silent since. The system was initially working perfectly then the inverter started sending an error code a few backs, I reached out to the so called “after sales” team but no one is replying
1 reviews | Active since Jan 2020
Really happy with team after service support. They stayed in touch, checked in to see how things were going, and answered my questions without any hassle. Feels good knowing they don’t disappear once the job is done.
1 reviews | Active since Jan 2020
Really happy with team after service support. They stayed in touch, checked in to see how things were going, and answered my questions without any hassle. Feels good knowing they don’t disappear once the job is done.
1 reviews | Active since Jan 2020
At first our thought their discounted kit was a bluff and I showed my husband then he contacted them several months back and we decided to give them a try last week, I’m glad to say it was not a bluff and everything seems to be fine at the moment. The guys wouldn’t let me sleep until I posted a review 😂
1 reviews | Active since Jan 2020
At first our thought their discounted kit was a bluff and I showed my husband then he contacted them several months back and we decided to give them a try last week, I’m glad to say it was not a bluff and everything seems to be fine at the moment. The guys wouldn’t let me sleep until I posted a review 😂
1 reviews | Active since Jan 2020
We recently had a 12kW solar system installed by Skynat Solar Hardware. The installation process was well organised, and the team was professional and easy to work with. Everything is running as expected so far, and the system performance looks good. We’re happy with the experience at this stage and will continue monitoring the system over time. I’ll definitely come back to update this review after a few months of usage.
1 reviews | Active since Jan 2020
We recently had a 12kW solar system installed by Skynat Solar Hardware. The installation process was well organised, and the team was professional and easy to work with. Everything is running as expected so far, and the system performance looks good. We’re happy with the experience at this stage and will continue monitoring the system over time. I’ll definitely come back to update this review after a few months of usage.
1 reviews | Active since Jan 2020
At first, I wasn’t fully convinced about choosing Skynat Solar Hardware and even considered other options. After taking some time to compare and ask questions, I decided to proceed with a 7.5kW system. The process turned out to be straightforward and professional, and the system has been performing exactly as explained. Seeing the results now, I’m confident I made the right choice and that the investment was worth it.
1 reviews | Active since Jan 2020
At first, I wasn’t fully convinced about choosing Skynat Solar Hardware and even considered other options. After taking some time to compare and ask questions, I decided to proceed with a 7.5kW system. The process turned out to be straightforward and professional, and the system has been performing exactly as explained. Seeing the results now, I’m confident I made the right choice and that the investment was worth it.
Based on recent customer reviews, Skynat Solar Hardware presents a sharply divided customer experience. Satisfied customers consistently praise the professional installation process, fair pricing, responsive aftersales engagement, and thorough technical handovers on systems ranging from smaller residential kits to larger hybrid setups. However, a recurring theme among dissatisfied customers involves serious concerns around compliance certificates not being issued, questionable workmanship quality, unresponsive support after payment, and disputes over supplied panels. The contrast suggests inconsistency in service delivery, where outcomes vary significantly between installations and post-installation accountability.
skynat solar hardware pty has a TrustIndex of 4 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. How is the TrustIndex calculated? →