1 reviews | Active since Member
I have a 70 inch just over 2 years and it went blank. Found out there's no skyworth offices/service centre in the Western Cape so contacted Skyworth JHB/ Pretoria that said a company called RDC TV repairs will contact me. I Had to contact them and TV was taken away and I was told back light needs replacing and awaiting parts from skyworth. 2 days later get called and told it's the tcon board and told part ordered and not sure if there's parts. Also got told skyworth tvs have issues and backlight goes within warranty period alot and normally they don't have parts by Rdc. Then another 2 days later I get called and told my TV is off to JHB to skyworth for assessment and repair. Been a month now with no TV and my TV is still in JHB 🤦🏽♂️ Have the thread of emails with JHB that says TV repaired then still need status report, then strip light sorted, then awaiting status check and so on etc... I ask about the tcon board and when do i get my TV back etc but it's just one email after another with the last so far today saying failed quality test. the technician from RDC TV repairs that's their agent in CPT told me there's no parts and I should get a credit note as alot of customers have had issues. I feel my TV might be just getting a quick patch up repair or something and have checked reviews and skyworth as well as RDC have got really bad reviews and customers are not treated well. I have enquired about getting a credit note and get my money back but nobody is giving any positive answers... really a disgruntled customer!
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