Excellent service

On 2020-11-27, my wife and I visited varous bed shops in search of a new bed at a decent price. I could not decide so we waited and thought about it. On Sunday 2020-11-29 we decided to go to Sleep Boutique, 327 Cape Road, Newton Park, Port Elizabeth. We picked our bed and paid for it. The sales lady said that they will phone me when they are on their way to my house for delivery. We left the shop and continued shopping. In less than an hour the sales lady phoned me and informed me that they are on their way with my new bed. We received the bed, but did not check the mattress, as it was covered in plastic. We opened it about half an hour after delivery and saw some marks on the mattress. I phoned the shop and the manager informed me that he would sort it out first thing Monday morning, because it was already past their closing time. First thing Monday morning he phoned me and informed me that he is just awaiting the delivery from the Cloud Nine rep, then he would deliver it to me. He also informed me that he would upgrade my mattress to a better one without cost. My mattress was delivered, an upgraded version. I just want to commend them for their great service.