HC
Henry C
Active since Jul 2020
14
Reviews
0
Industries
Reviews
14 reviews3 months ago
The service was great and the delivery was very fast, even during the festive season
The service was great and the delivery was very fast, even during the festive season. Great job.
0 replies
11 months ago
Vodacom reply
After I wrote a review about Vodacom, I was contacted by Ashley from Vodacom Customer Service. I must say that he went the extra mile to help me. Thank you Ashley, you did a great job. Let's see if Vodacom can keep their promises.
116 replies
12 months ago
Vodacom is the worst network
Vodacom is the worst network to belong to, the data keeps on disappearing even though i am on Wi-Fi 99 % of the time it keeps on saying out of bundle usage even if i am connected to a WI-FI. It is impossible to load your recharge vouchers that you buy at shops and they want to help you with the help of a robot that are not able to fix the problem why cant we talk to a human to sort out loading issues one cannot load bundles on the *136*01* as it never takes the vouchers it keeps on saying invalid MMI. Vodacom do better please And stop *****ing my hard earn money
116 replies
26 months ago
Poor quality burgers from Steers Baywest.
On 28 February 2024 my wife, son and I went to Steers Baywest to buy their Wacky Wednesday special. We ordered two Wacky Wednesday specials, but was informed that they do not have the chicken in stock, so we had to settle for beef. we waited for about half an hour for our burgers. when we sat down to eat, what a surprize, almost no sauce on the burges. If there were two drops, then itbwould have been a lot. I sent Steers a message on their website and received a case number CAS 819410 B9N9Q5 from customer care. Up till today 9 March 2024 I have not received any feedback from Steers. I took photos of the burgers and will keep it as a reminder of the poor procduct I receved from Steers Baywest.
0 replies
52 months ago
Travelstart is useless
This is the second time I have been struggling to get hold of Travelstart to change flights. I have been trying to change a flight booked for four of my co-workers since Friday 2021 at 09:50. They came back to me about the flight from East London, but up till now, no feedback on the other three that must fly from Port Elizabeth tomorrow 3 January 2022. I have tried using the app, I have tried online, no feedback. This is unacceptable, because we paid exstra for the flexi tickets, but now we cannot get hold of them. The flight ref is ZA09292187. This is the worst service I have received from any travel agent.
0 replies
56 months ago
No token
Paid for token at 05:15 this morning 1 September 2021, now 09:31 still not received my token. No answer on phone line or emails
0 replies
58 months ago
Useless service from ABSA Home Loans Cancellations
On the 9th of April 2021 I sent all the required documents to ABSA Home Loans Cancellations after I paid of my bond. I received an email stating that the case has been assigned to a consultant and that I will be contacted. I received an email on the 14th of April 2021 informing me which attorneys will be handeling the cancellation. I contacted the attorneys, but they had no knowledge of my bond cancellation. On the 19th of April 2021 I sent another email. I received a case number but no proper feedback. The 23rd of April 2021 I sent another email and received a case number but no proper feedback. I finally got hold of the lady who was handeling the cancellation of the bond at the attorneys during May 2021. In June 2021 I enquired about the progress and was informed that it was finnished and my Title deed was on it's way to me. I asked the attorney what about the refund I must receive. She informed me that ABSA was dealing with that. I emailed ABSA and received the usual reply, an email with a case number, nothing else. I then phoned ABSA and was told the refund should have been paid out already and was given another case number. After two days I sent an email to enquire about my case number and received another case number as reply. It is now the 5th of july 2021 and I still do not have my refund. I cannot use case numbers to pay my accounts, so that is useless. ABSA is not being helpfull at all, this kind of service is not what I expected from such a big company. I will never recommend ABSA to any person. They take your money, but when they need to pay you, you just receive case numbers/ref. no. They are useless.
53 replies
61 months ago
Bad product and service from Heinz Foods SA.
A month ago I bought 800g Today 40 Mini Cheese Rolls from one of the retailers in Baywest Shopping Mall. I cannot remeber if it was Pick 'n Pay or Checkers Hyper. The cheese rolls were stored in my chest freezer at home. Last week when my wife wanted to prepare the cheese rolls, we found that there was no cheese in half of the rolls and the other half was smashed into one big ball with all the cheese at the bottom of the package. I tried contacting Heinz Foods via telephone and email(supplied on package), but all the telephone numbers are not in service and the emails are not delivered.
0 replies
64 months ago
Terrible Service
On 21 September 2020, my mother in law was involved in an accident. The insurance company referred her to Auto Body Works, Kempston Road, Port Elizabeth. my mother in law reside in Colchester, about 50km outside Port Elizabeth. On 1 November 2020 my mother in law took her vehicle to Auto Body Works to have the repairs done. before she left home, she removed all her belongings from the vehicle, keys, cd's, tools, etc. she booked the vehicle in at Auto Body Works and was informed that they will contact her when the vehicle is ready for collection. On 13 November 2020 my mother in law received a message to collect her vehicle. She came in to Auto Body Works on the next day to collect her vehicle. she took her vehicle and went back home. during the trip home, she noticed that her radio was not working and it was working when she took the vehicle to Auto Body Works. when she got home, she started inspecting the vehicle. she noticed the the lining on the passenger door was loose and when she tried to open the boot of the vehicle, she could not unlock it and the boot was not aligned correct. She took the vehicle back to Auto Body Works a few days later and explained the problems to them. They informed her that they would fix the problems, but they said they did not touch the radio, but would fix it. A few days later my mother in law was contacted to collect the vehicle. She went in to collect the vehicle and checked the vehicle before she left. The boot alignment looked fine and the lining on the door was fixed, the radio switched on. She left and went home with her vehicle. At home she tried to open the boot, but she struggled as it was very tight. The next day when she drove her vehicle, she tried to put a cd in the cd player, but the cd would not go in. She pressed the eject button, but the display said no cd. The lining on the passenger door also came loose again. She phoned Auto Body Works and explained the problems to them. She was told to bring her car back in January 2021, as they were closing for December holiday. Mid January 2021 she took her vehicle back to Auto Body Works. The next day she was phoned to collect her vehicle. when she got there, she was informed the they oiled the boot lid lock, fixed the door lining, but they did not fix the radio, because they did not break it. She checked the vehicle, the lining was fixed, the boot lid lock was still difficult to unlock and the radio still did not take a cd. She complained about the boot lid lock and radio, but was informed that the lock was oiled and is working correct. They said that the radio was not damaged by them and that they can not repair it, she must take it to a radio repair shop. She took the vehicle, although she was not happy with the service. When she got back home, she phoned the insurance company and informed them about the situation. The insurance company said they would enquire about the matter and get back to her. When the insurance company contacted her, the said that Auto Body Works said that they did not inform her to collect her vehicle and that she should take the vehicle to Radio Waves to have the radio checked. She told the insurance company that she would not have collected her vehicle if Auto Body Works did not inform her to do so and that she still has the call log on her phone. She took the vehicle to Radio Waves and on inspection of the radio by a them was informed that there is a cd stuck in the radio. My mother in law is not happy with the situation, because Auto Body Works did not do their repairs up to standard, they broke the cd player, made her out to be a liar(said she was not contacted to collect her vehicle) and she had to drive from Colchester to Port Elizabeth on three occasions and the vehicle is still not right.
0 replies
65 months ago
Excellent service
On 2020-11-27, my wife and I visited varous bed shops in search of a new bed at a decent price. I could not decide so we waited and thought about it. On Sunday 2020-11-29 we decided to go to Sleep Boutique, 327 Cape Road, Newton Park, Port Elizabeth. We picked our bed and paid for it. The sales lady said that they will phone me when they are on their way to my house for delivery. We left the shop and continued shopping. In less than an hour the sales lady phoned me and informed me that they are on their way with my new bed. We received the bed, but did not check the mattress, as it was covered in plastic. We opened it about half an hour after delivery and saw some marks on the mattress. I phoned the shop and the manager informed me that he would sort it out first thing Monday morning, because it was already past their closing time. First thing Monday morning he phoned me and informed me that he is just awaiting the delivery from the Cloud Nine rep, then he would deliver it to me. He also informed me that he would upgrade my mattress to a better one without cost. My mattress was delivered, an upgraded version. I just want to commend them for their great service.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
3 (21.428571428571427%)
3 Star
1 (7.142857142857143%)
2 Star
0 (0%)
1 Star
10 (71.42857142857143%)