Based on recent customer reviews, Revibe delivers strong product quality for refurbished devices at competitive prices, with many customers praising phones that look and feel brand new. Delivery is generally fast, and communication during the ordering process is well regarded. However, significant friction emerges when customers need after-sales support, particularly around warranty claims, refunds, and reaching support agents when issues arise.
Top Strengths:
- •Product Quality & Performance: Customers consistently describe refurbished devices arriving in excellent or brand-new condition, with strong battery health and no visible scratches. The quality frequently exceeds expectations for the price point.
Replied to 72% of negative reviews
Typically takes less than 61 hours 57 min to reply
TrustIndex
7.2
Score
Ranking
#2
in Electronics & Technology
Avg Reply
3.5
Hours
NPS Score
27
Recommended: Likely
Replied to 72% of negative reviews
Typically takes less than 61 hours 57 min to reply
May '25 - Apr '26
Recent reviews (1,494)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
The service and the ...
The service and the device are way too good than expected
1 reviews | Active since Jan 2020
The service and the ...
The service and the device are way too good than expected
1 reviews | Active since Jan 2020
Service and communication was good
Service and communication was good. They update me in time and the phone is clean doesn't show it's refurbished.
1 reviews | Active since Jan 2020
Service and communication was good
Service and communication was good. They update me in time and the phone is clean doesn't show it's refurbished.
1 reviews | Active since Jan 2020
I recently received my new phone and I’m very satisfied with my purchase
I recently received my new phone and I’m very satisfied with my purchase. The device arrived in excellent condition, and everything looks good and genuine. I also verified the IMEI number, which checked out successfully, giving me confidence in the authenticity of the phone. Overall, I’m happy with the quality and the service.
1 reviews | Active since Jan 2020
I recently received my new phone and I’m very satisfied with my purchase
I recently received my new phone and I’m very satisfied with my purchase. The device arrived in excellent condition, and everything looks good and genuine. I also verified the IMEI number, which checked out successfully, giving me confidence in the authenticity of the phone. Overall, I’m happy with the quality and the service.
1 reviews | Active since Jan 2020
I bought an i5 Lenov...
I bought an i5 Lenovo think pad that is in good condition, the product looks good ..not what I expected
1 reviews | Active since Jan 2020
I bought an i5 Lenov...
I bought an i5 Lenovo think pad that is in good condition, the product looks good ..not what I expected
1 reviews | Active since Jan 2020
I am happy with the quality of the phone and how quick the delivery was
I am happy with the quality of the phone and how quick the delivery was. I just wish I had gotten a Revibe box instead of just a plain white box
1 reviews | Active since Jan 2020
I am happy with the quality of the phone and how quick the delivery was
I am happy with the quality of the phone and how quick the delivery was. I just wish I had gotten a Revibe box instead of just a plain white box

