Best Phones & Computers Companies in South Africa

Across 9 Phones & Computers providers on Hellopeter, the average star rating is 3.3 out of 5, based on 3 902 reviews in the last 12 months. The top Phones & Computers providers score 4.6+; providers in the bottom tier score below 1.6.

For Phones & Computers in South Africa, the same quality markers that distinguish the best Electronics & Technology companies apply: The top-performing electronics retailers act as the customer's single point of accountability. When a product fails, they exchange it on the spot rather than sending it into a weeks-long assessment process. When a delivery goes wrong, they own the resolution regardless of whether the courier was at fault. Their sales staff advise genuinely rather than pushing extended warranties and add-ons, and their online stock levels accurately reflect what is actually available. They understand that in a category where product defects are inevitable, how they handle the failure matters more than whether the failure occurs.

Hellopeter's AI analyses Phones & Computers providers across key service themes including Product Quality & Performance, Delivery, Orders & Stock, Returns, Warranty & Repairs, Customer Service & Communication, Staff & In-Store Experience. Each theme is scored based on the sentiment and detail of real customer reviews. How does Hellopeter analyse companies? →

Phones & Computers is one of the reviewed subcategories within Electronics & Technology on Hellopeter. Customer feedback in this subcategory tends to focus on the same five service themes used to score the parent industry, with Product Quality & Performance typically the most scrutinised area in Phones & Computers.