Terrible Aftersales Service

Bought a RESTONIC bed from their Chatsworth branch last year July. Paid over R6000. April this year the bed collapses. Go to them and complain. With no interest they tell me they will contact Restonic itself and i must wait.... My point is i bought the bed from SLEEP KING, I PAID SLEEP KING. NOW WHEN THERES A PROBLEM I MUST DEAL WITH RESTONIC IN GAUTENG.... PATHETIC ESPECIALLY WHEN I PAID CASH FOR THE BED AND WAS GIVEN A 5 YEAR WARRANTY.