SA
SM Architectural & Town-planning Services
Unclaimed Business
SA
SM Architectural & Town-planning Services
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About SM Architectural & Town-planning Services
SM Architectural & Town-planning Services has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked SM Architectural & Town-planning Services across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCJ
Craig J
1 reviews | Active since Jan 2020
11 Sept 2025, 09:39
SM Teken: Completely non-responsive building plan company
8 months later and NOTHING! I get ignored for weeks and months on end and communication from SM architectural & Town Planning Services is completely non-existent. I suggest you report SM Teken to the SACAP, like I have, as this should not be allowed by a licensed professional practitioner. I had to mostly do my own plans/drawings. SM Teken just put screenshots from my drawings into the plans. I need to phone council for my own updates. I need to phone SM Teken to tell them that council has been waiting for feedback for weeks with no response. SM Teken just ignores you. It's shocking. My tinyhouse is only 28sqm! 8 months and R18k later and I have nothing to show for it. Demanding the full payment prior to plans being approved should have been a warning sign. I was also told that my tinyhouse will be labelled as cold storage and I can live in it so they don't have do to insulation calculations!!! It was also incorrectly laid out as 4.8m X 6m when it should be 6m X 4.8m and I was told I can build it however I want once the place are approved. Crazy! DO NOT, and I mean DO NOT pay a cent to them until you have your plans approved if you want to use them. Better yet, stay away and find someone else.
Helpful (0)
|Replies (0)CJ
Craig J
1 reviews | Active since Jan 2020
11 Sept 2025, 09:39
SM Teken: Completely non-responsive building plan company
8 months later and NOTHING! I get ignored for weeks and months on end and communication from SM architectural & Town Planning Services is completely non-existent. I suggest you report SM Teken to the SACAP, like I have, as this should not be allowed by a licensed professional practitioner. I had to mostly do my own plans/drawings. SM Teken just put screenshots from my drawings into the plans. I need to phone council for my own updates. I need to phone SM Teken to tell them that council has been waiting for feedback for weeks with no response. SM Teken just ignores you. It's shocking. My tinyhouse is only 28sqm! 8 months and R18k later and I have nothing to show for it. Demanding the full payment prior to plans being approved should have been a warning sign. I was also told that my tinyhouse will be labelled as cold storage and I can live in it so they don't have do to insulation calculations!!! It was also incorrectly laid out as 4.8m X 6m when it should be 6m X 4.8m and I was told I can build it however I want once the place are approved. Crazy! DO NOT, and I mean DO NOT pay a cent to them until you have your plans approved if you want to use them. Better yet, stay away and find someone else.
0
Replies (0)RV
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Elize D
1 reviews | Active since Jan 2020
6 Jun 2023, 10:55
BUILDING PLANS DRAFTED AND APPROVED
I sold property in 2021 on condition that I will ensure approved home plans. I appointed SM Architectural &Town Planning Services. It is 2 yrs later and the plans are not approved. I received a letter of demand from the new owners. Because of major surgery I could not follow up at the Municipality on.my own and had to ask a friend to do so. Susan Venter ignores my calls. I have to follow up at the Municipality inform her what was done and only then does she attempt to do domething. If I do not follow up to make sure she did something she just don't do anything. Despite her being paid she now demands my friend to collect my building file from her and to submit it to the Municipality. What did I pay her for. Be warned do not make use of SM Architectural & Town Planning Services unless you want to be fustrated and/ or want to waste money by having to follow every step holding Susan's hand. I am no gorced to use legal action against her to finalise the plan process.
Helpful (0)
|Replies (0)ED
Elize D
1 reviews | Active since Jan 2020
6 Jun 2023, 10:55
BUILDING PLANS DRAFTED AND APPROVED
I sold property in 2021 on condition that I will ensure approved home plans. I appointed SM Architectural &Town Planning Services. It is 2 yrs later and the plans are not approved. I received a letter of demand from the new owners. Because of major surgery I could not follow up at the Municipality on.my own and had to ask a friend to do so. Susan Venter ignores my calls. I have to follow up at the Municipality inform her what was done and only then does she attempt to do domething. If I do not follow up to make sure she did something she just don't do anything. Despite her being paid she now demands my friend to collect my building file from her and to submit it to the Municipality. What did I pay her for. Be warned do not make use of SM Architectural & Town Planning Services unless you want to be fustrated and/ or want to waste money by having to follow every step holding Susan's hand. I am no gorced to use legal action against her to finalise the plan process.
0
Replies (0)