Smael Defective products

I feel the need to share this. So after receiving great service from Smael with multiple sunglasses purchases I have received a response I am not happy about.

Smael sunglasses had a know defect and they were happy to replace the glasses knowing about this. The replacement pair I got lasted exactly 6 months and then broken in the same place ( the known defect )

The response I got was, was that the glasses are now over 6 months old and the cannot replace them. I am sure with it being the same defect that they should be replaced as the problem was not sorted out with the supplier / manufacturer

Lydia seems to not want to entertain a replacement.

Cannot keep supporting you if your products quality is never rectified.