Non-Delivery of Product on Special

Smart Choice TV is a streaming service that offers TV programmes from around the world. If I was just giving stars for the service, I would have given it a 3 or 4, because apart from some buffering in the evenings (probably due to the ISP), it is a good service. However, doing business with the CEO, Ruaan Visege, is a nightmare. He is all over the place and doesn't seem to know what he's told you previously about a service or a product you are buying and changes his story every day, so it seems. 4 weeks ago, there was a special for a Firestick which I said I'd like to buy and which he said would be delivered within 3 days. It is now 4 weeks and I've lost count of the number of broken promises re delivery, excuses such as high demand, testing - like why does a brand-new Amazon product need testing? Last week he sent me a photo of a scruffy piece of paper with my name on it as proof that I was on the list for delivery and then said it would be Wednesday. Nothing arrived. Now, I have basically written off the R750 including delivery that I paid, because it is impossible to get hold of anyone else in the company, hence why I have written this review - although I was thinking about the Small Claims Court. So 1 star only for this company that would be good if it wasn't for said Ruaan.