Just not sports!!!!!

Smashinn and Tradeinn are absolutely useless. My parcel, according to their tracking on their website , left customs on the 27 September 2023. It is now the 23 October, and no one can tell me where my parcel is. I spoke to Tradeinn over live chat, and all they can tell me to do is GO TO YOUR CUSTOMS. Their after-sales customer support is virtually non-existent. Be very careful when buying from them. They seem reputable, but once they have your money, they they just plain don't care about your parcel.