Fire from hairdryer!!

I’d like to know if a hairdryer blows up while you using it is it a factory fault, no matter the age of the product? This is the 2nd EHC Hairdryer I’ve had that has blown up and had fire coming out of it. Safety issue and dangerous. I won’t buy their products ever again. They say they can’t replace it and don’t have parts to repair it. Shame on them.